Our Service Advantage
You’ll have less down time with Informa Business Systems’ maintenance program than from anyone else! That’s our guarantee! Informa Business Systems makes it happen with our preventative maintenance plan, combined with regular service work. Our competitors offer “on call” services. That is, you call them when your machine is down. At Informa Business Systems, we don’t want your machine to go down before we come out. Preventative maintenance is a regular part of Informa’s program.
Informa Business Systems provides First Line and Second Line ATM Service directly plus Cash Services through our partners to meet your various needs.
Informa Business Systems offers maintenance programs for all banking equipment (including: safes and vaults, lock systems, safe deposit boxes, and drive up service equipment), camera systems, kiosks, canopies and ATMs. Our maintenance program is available throughout Michigan and Northern Ohio.
Informa Business Systems has a fully equipped millshop with experienced staff to handle the cabinetry needs encountered by a financial institution, from teller counters, deposit ticket counters, interior kiosks, to anything else built of wood, laminate or Corian. Informas designers will work with you to develop your unique ideas. We can also refurbish your existing teller and other counters on site.
Additional Program Services
- ATM and other Bank Equipment detailing, cleaning and paint touch up
- Complete refurbishment and remanufacturing of equipment
- Damage repair for kiosks and canopies
- Routine kiosk service
- Lock service
- Equipment moving or relocation
- Facility renovation that may be required for a new installation of equipment
- Project Management
- Interior Millwork Products
- Lobby Equipment
- Bank Security Equipment
- Move Management Services
- Bank Equipment Maintenance
- Facility Maintenance
- Currency and Coin Equipment
You Have Unique Needs!
Each of our customers is unique in their own objectives. Therefore, no one generic approach will serve. We work to encourage an ongoing dialog with our customers, and through this method we are able to:
- Understand our customers’ unique objectives and areas of concern.
- Resolve areas of discontent quickly before they become a problem.
- Allow customers to go directly to top management for quick resolution of all issues–our size promotes this significant benefit.
Informa Business Systems Personnel
When you call Informa Business Systems only our own personnel provide the service, no subcontractors. Our trained technicians and installation people are the reason we can guarantee your complete satisfaction.
If your financial institution is looking for personalized, quality service from experienced professionals, please call Informa Business Systems at (800) 643-7489 to learn how we can assist you, or visit us on the web at www.informabusiness.com.